Sales Point Supervisor

Posted 1 year ago
  • JOB TITLE:           Sales Point Supervisor
  • DEPARTMENT:  Sales
  • LOCATION:         Yaounde
  • REPORTING LINE:National Sales Manager
  • DATE:    1st October 2019
ROLE SUMMARY   The Sales Point Supervisor is responsible for:
  • Sales operations at their outlets
  • Product freshness at the outlets, ensuring the fridges are working properly at the right temperatures
  • Cash collections from sales and transfer to head office
  • Managing supply at the sales point
Directing customer deliveries   KEY TASKS Sales operations at their outlets
  • Ensure that products are properly displayed in the fridges and on the counters with the right labels
  • Carry out sales to customers
  • Package products properly and deliver to customers
Product freshness at the outlets, ensuring the fridges are working properly at the right temperatures
  • Control the temperature at the fridges to ensure it is within the required limits
  • Carry out FIFO on products to ensure older stock is sold first
Cash collections from sales and transfer to head office
  • Collect cash from sales and issue invoices to customers
  • Transfer cash from sales alongside the sales records to head office in liaison with the accountant
Managing supply at the sales point
  • Work closely with the NSM to ensure that the right demand signal is sent to ensure products are supplied to the outlet On time and in full
Directing Customer deliveries
  • Take customer orders on phone
  • Prepare customer orders and have it delivered to the customer through the courier service
  ORGANISATIONAL AND STAKEHOLDER RELATIONSHIPS With the National Sales Manager
  • Work under the Supervision of the NSM and execute all tasks assigned
  • Propose new ideas to the NSM on how to better grow sales and improve customer satisfaction
With Colleagues
  • Maintain a cordial and professional relationship with colleagues
  • Share best practices with colleagues
With Customers
  • Drive a high level of customer service and ensure customer satisfaction at all times
  • Provide helpful advice to customers on product choices and promos
Promote customer loyalty and encourage customer repeat purchases  
  • REQUIRED SKILLS AND QUALIFICATION
  • Qualification: Minimum HND/BTS in Sales, Marketing, Management or any other Social Science
  • 1-2 years experience as a sales person in retail
  • Bilingual (English and French)
  • Females preferred, aged 22-35yrs
  • Strong customer service skills
  • A natural seller, skilled in explaining product benefits to customers and driving purchases
Independent worker, very well organised COMPLEMENTARY INFORMATION Closing date : 18/09/2019.   If the above role interest you send CVs ONLY IN WORD FORMAT specifying the position  Sales Point Supervisor

Job Features

Job CategorySales - Customer Services

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